Payment is expected at the time service is rendered unless other arrangements have been made in advance. For your convenience, we accept Cash, Check, MasterCard, Visa, Discover, and American Express. Financing is also available through Care Credit and Lending Club Patient Solutions.
Our Benefit Specialists work hard to provide our patients with an estimate of insurance coverage prior to their surgery, which allows patients to pay their estimated out-of-pocket amount upon check-in for their surgical procedure. To do this, we will require an initial evaluation visit and ten days thereafter to verify coverage and confirm benefits for your specific treatment plan prior to surgery. This verification of benefits is a verbal confirmation only and is not a guarantee of coverage. Please remember you are fully responsible for all charges regardless of your potential insurance benefit.
Payment for initial visits (including evaluation or x-rays) is due at the time of service, although we can provide you with an insurance-ready receipt you may send in for direct reimbursement. After the evaluation visit, our team will begin working on verification of coverage for your future surgery.
In the case of emergency treatment or same-day surgery on the first visit, payment must be paid in full on the day of service. However, our Benefit Specialists can assist with claim submission for direct reimbursement to you.
It is important that we have copies of both your medical and dental insurance cards before we can proceed with verification. Some of your procedures may be covered under your medical insurance and some under dental. Additionally, some procedures may only be covered if provided in conjunction with other procedures.
Many factors affect the amount your insurance will pay. Some of these are:
- Policy limitations for certain procedures
- Yearly maximums
- Benefits already used
- Student status requirements
- Plan year renewal dates
- Usual and customary fees
- Coordination of benefits or non-duplication clauses
- Allowable amounts
- Fee schedules
- Missing tooth clauses
- Age limitations
We work with all indemnity insurance plans. However, we are not preferred providers with any insurance company and are not participating providers for any HMO plans. We are not Medicaid providers and we have opted out of Medicare. This means that Medicare patients choose to see us on a private contract basis and agree not to submit claims to Medicare for treatment at FWOS.
If you have questions regarding your insurance, please contact our office. Our benefit specialists are very familiar with insurance and are happy to help you.